Privacy Policy

Privacy Policy

This Privacy Policy describes how Manor & Meadow ("we," "us," or "our") collects, uses, and protects the personal information you provide to us through our website www.manorandmeadow.co.uk. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

  • Personal Information: We collect personal information such as your name, email address, phone number, shipping, and billing address when you place an order on our website or subscribe to our newsletter. We also collect your email address and phone number to communicate with you regarding your order, provide updates, and respond to any inquiries or requests.
  • Payment Information: We collect payment information, such as credit card details, through secure payment processors when you make a purchase.
  • Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and referring website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling orders
  • Communicating with you about your order status and providing updates
  • Sending order confirmations, invoices, and receipts
  • Providing customer support
  • Improving our website and services
  • Sending marketing and promotional communications (with your consent)
  • Notifying you of changes to our policies or terms

3. Data Retention

We retain your personal information as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage information. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request the deletion of your data or restrict its processing.
  • Withdraw your consent for marketing communications at any time by contacting us or using the unsubscribe link in our emails.

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or providing services to you. These third parties are obligated to protect your information and use it only for the purposes we specify.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the updated policy will be effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@manorandmeadow.co.uk or call 0333 090 5455.

Last updated: 13/09/2024