Shipping Policy
Manor & Meadow Shipping Policy
Thank you for shopping with Manor & Meadow! We strive to ensure that your shopping experience is smooth and enjoyable. To help you understand our shipping process, please review the following policy.
Shipping Times
Shipping times for products purchased from Manor & Meadow may vary depending on the supplier and the specific item ordered. Each product's estimated shipping time will be provided at checkout. Please note that these are estimated times and actual delivery may vary based on factors such as product availability, location, and carrier delays.
Processing Time
After your order is placed, please allow 1-3 business days for order processing. This includes order verification, tailoring, quality checks, and packaging. Once processed, your order will be shipped out and you will receive a confirmation email with tracking information.
Delivery Time
Delivery time is the total time it takes for your order to arrive at your doorstep, including both processing and shipping time. The estimated delivery time for each product will be displayed during the checkout process. Please be aware that delivery times are estimates and may be subject to unforeseen delays.
Shipping Rates
Shipping rates are calculated based on the shipping method chosen, the weight and dimensions of the item, and the destination address. Any applicable shipping charges will be displayed at checkout before completing your purchase.
Multiple Shipments
If you order multiple items, they may be shipped separately depending on product availability and supplier location. You will receive individual tracking information for each shipment if applicable.
International Shipping
We currently do not offer international shipping. At this time, we only ship orders within the United Kingdom Mainland. We apologise for any inconvenience this may cause and are exploring options to expand our shipping capabilities in the future.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to monitor the status of your shipment until it reaches your doorstep.
Shipping Delays
While we strive to ensure timely delivery of your orders, delays may occasionally occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier delays. If you experience a significant delay, please contact our customer service team for assistance.
Order Cancellations and Changes
Once an order has been placed, we are unable to guarantee changes or cancellations. However, please contact us as soon as possible, and we will do our best to accommodate your request. Please note that if the order has already been processed or shipped, cancellation or changes may not be possible.
Lost or Damaged Items
In the rare event that your order is lost or arrives damaged, please contact us immediately with your order number and a description of the issue. We will work with you to resolve the matter promptly, whether that involves replacing the item or issuing a refund.
Contact Us
If you have any questions or concerns about our shipping policy or your order, please don’t hesitate to contact us at info@manorandmeadow.co.uk or 0333 090 5455. We are here to help and will respond to your inquiries as quickly as possible.
Thank you for choosing Manor & Meadow! We appreciate your business and look forward to serving you.
